Jobs

ISP Sales/Tech Support - Work From Home

We are looking for a junior with IT skills to work from home on a part-time basis. Please email alex@10mates.com.au with your introduction, resume.

Job Description:

  • Take calls from customers - sales, tech support.
  • Respond to online chats - sales, tech support.
  • Qualify nbn services - Check nbn map and portal.
  • Order nbn services using portal.

Required Knowledge:

  • Knowledge of the NBN - When a customer asks questions about the nbn, you need to be able to answer.
  • Confidence and experience configuring customer wifi modem/routers - you need to visualise what the user is seeing while supporting them over the phone.

Required Tech:

  • A reliable smart phone and bluethooth headphones/mic.
  • A reliable computer.

Remuneration:

  • $21 per hour inc Super/Tax.