ISP Sales/Tech Support - Work From Home
We are looking for a junior with IT skills to work from home on a part-time basis. Please email firstname.lastname@example.org with your introduction, resume.
- Take calls from customers - sales, tech support.
- Respond to online chats - sales, tech support.
- Qualify nbn services - Check nbn map and portal.
- Order nbn services using portal.
- Knowledge of the NBN - When a customer asks questions about the nbn, you need to be able to answer.
- Confidence and experience configuring customer wifi modem/routers - you need to visualise what the user is seeing while supporting them over the phone.
- A reliable smart phone and bluethooth headphones/mic.
- A reliable computer.
- $21 per hour inc Super/Tax.