FAQ
10MATES nbn Frequently Asked Questions Here’s everything you need to know about 10MATES nbn. Select one of the links below to jump to a query: How to get nbn® When is nbn® coming to my area? How do I get connected to the nbn®? I already have nbn®. How do I switch to 10MATES nbn®? […]
High speed nbn modem requirements
High speed nbn modem requirements Most modems can support up to 300Mbps over WiFi and up to 600Mbps over Ethernet, but your actual speeds will vary due to many factors including the type of internet plan you have, your modem’s capability, and internet traffic demand. If you choose to BYO modem instead of getting a […]
Factors affecting speed
Speeds on the nbn explained Here’s what you need to know about speeds on 10MATES nbn. Select one of the links below to jump to a query: How we advertise nbn® speeds 10MATES nbn® Fibre Typical Evening Speeds 10MATES nbn® Wireless Typical Evening Speeds How to choose the right nbn® plan for your needs Factors […]
Connecting to the nbn
All about the nbn Different types of nbn are available in different areas. Here’s what you need to know about each one. Select one of the links below to jump to a query: nbn® FTTP (Fibre to the Premises) How nbn FTTP is connected Installation requirements for nbn FTTP nbn® FTTB/FTTN (Fibre to the Building/Fibre […]
BYO Modem compatibility
nbn BYO modem requirements for standard nbn plans Whether you’re re-using an nbn modem from your previous nbn provider or you bought one from your local computer store, most nbn modems will work with 10MATES nbn. However, there are a few exceptions that we’ll explain here. This advice is for standard nbn® plans. If you […]