• Basic high speed nbnⓇ modem requirements
• Compatible modems that we’ve tested on our high speed nbnⓇ plans
• Modems that won’t work on our high speed nbnⓇ plans

Basic high speed nbnⓇ modem requirements

Your modem must support or feature:

• PPPoE connection types with VLAN tagging
• Gigabit Ethernet ports
• AC WiFi or WiFi 6

We also recommend:

• Connecting devices via Ethernet Cable instead of WiFi
• Getting a Mesh network for better WiFi signal in a large property

Important: If you choose to use an older modem that doesn’t have Gigabit Ethernet ports or WiFi 6 (802.11ac), your connection may be slower. We recommend using connecting devices by Ethernet cable instead of WiFi to get the best possible experience.

Compatible modems that we’ve tested on our high speed nbnⓇ plans

Note: There may be other models on the market that we haven’t tested yet. If your modem isn’t listed here, please contact the manufacturer for more info.

All modems listed here (including those marked with a cross) are capable of achieving the Typical Evening Speed of our nbn Superfast and nbn Ultrafast plans.

Legend

^While the nbn Ultrafast Plan has a maximum theoretical off-peak download speed of 500Mbps on nbn HFC and 990Mbps on nbn FTTP, you will typically experience significantly slower speeds than this due to a range of factors, no matter which modem you use. The Typical Evening Speed will give you a more accurate estimate the speeds you’ll experience. 

Modems that won’t work on our high speed nbnⓇ plans

• Google Nest WiFi – does not support VLAN tagging
• Amazon eero – may not support PPPoE or VLAN tagging*

*Amazon eero Pro 6 and eero 6 devices running eeroOS 6.6.1+ and mobile app versions 6.13.0+ may be capable of PPPoE connections with VLAN tagging, however this device has not yet been tested by our team. Please contact Amazon Support for help.