How your broadband gets to you
The nbn® network is one of the most advanced technology projects in Australian history – but understanding how it gets to you is easy. Here’s a step by step guide illustrating how it all works.
Building the nbn network.
Right now across Australia, nbn is building and constructing the nbn network. When it comes to your area, you may see our construction partners at work.
The groundwork is almost complete.
Using a variety of technologies, we’re laying the foundations so your phone and internet providers can offer fast broadband services.
Your provider now connects to the nbn network.
Providers plug into the nbn network in your area to give you access to the ‘World Wide Web’ – we call this the Point of Interconnect (POI).
Contact a phone or internet provider
Once construction is completed, you will need to talk to 10mates about switching to an nbn powered plan.
It’s now time to select an nbn™ powered plan from a phone and internet provider.
Enjoy support from 10mates.
So who do you contact?
Contact nbn for:
Contact 10mates for:
Your next steps
Find out if the nbn network is available at your home or business.