December 11, 2024
Here’s what you need to know about speeds on 10mates nbn.
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We advertise Typical Evening Speeds for our nbn plans. Typical Evening Speeds are subject to change and are measured 7PM-11PM local time. Speeds are not guaranteed and may vary.
Note: 10mates Business nbn plans measure Typical speeds during weekday business hours (9AM – 5PM local time).
This includes nbn FTTB/FTTN, nbn FTTC, nbn FTTP & nbn HFC services.
| nbn Speed Tier | Typical Evening download Speed | Typical Evening upload Speed |
|---|---|---|
| NBN12 | 12Mbps | 0.8Mbps |
| NBN25 | 25Mbps | 4Mbps |
| NBN50 | 50Mbps | 17Mbps |
| NBN100 | 100Mbps | 17Mbps |
| NBN Home Superfast* | 250Mbps | 21Mbps |
| NBN Home Ultrafast* | 800Mbps | 40Mbps |
*This speed option is available on nbn FTTP & nbn HFC only. A high speed modem is required.
| nbn Speed Tier | Typical Evening download Speed | Typical Evening upload Speed |
|---|---|---|
| NBN12 | 9.3Mbps | 0.9Mbps |
| NBN25 | 14.4Mbps | 3.8Mbps |
If you already have 10mates nbn, you can change your nbn plan in My Account.
nbn Fibre includes nbn FTTB/FTTN, nbn FTTC, nbn FTTP & nbn HFC services.
| Speed | Available on these nbn types | Best for |
|---|---|---|
| NBN12 | nbn Fibre nbn Wireless |
For basic internet use like web browsing and email. |
| NBN25 | nbn Fibre nbn Wireless |
For small households and light entertainment needs. |
| NBN50 | nbn Fibre | For households with multiple devices and quality streaming. |
| NBN100 | nbn Fibre | For entertainment lovers and online gamers. |
| NBN Home Superfast* | nbn FTTP & nbn HFC only | For large households with more devices connected. |
| NBN Home Ultrafast* | nbn FTTP & nbn HFC only | For heavy-duty internet users and small businesses. |
*A high speed modem is required.
Some factors only apply to specific types of nbn connections.
| Factor | nbn Wireless | nbn FTTB/N & nbn FTTC | nbn FTTP & nbn HFC |
|---|---|---|---|
| The quality of your modem, cables and devices Older devices may not support the newer types of WiFi. Please visit the manufacturer’s website for information about your device’s capabilities. Any damaged devices or Ethernet cables should be repaired or replaced. |
✅ | ✅ | ✅ |
| Network Congestion Speed may be slower during periods of congestion, like when more people are using the network in the evening. |
✅ | ✅ | ✅ |
| Weather Extreme heat or rain in your area or at the nbn Wireless base station can affect the speed of your service. |
✅ | ✅ | ✅ |
| WiFi signal interference The quality of your WiFi signal may vary due to the number of devices you have connected, distance from your modem, the location of your modem, the type of WiFi network (5GHz vs. 2.4GHz WiFi) and any obstacles between your devices and your modem. Learn how to improve your WiFi signal. |
✅ | ✅ | ✅ |
| How many devices you have connected When too many devices are being used at the same time, particularly for large downloads or HD/4K streaming, there may not be enough bandwidth to go around. This can limit the flow of data flow for all devices and cause slow speeds. |
✅ | ✅ | ✅ |
| Which content is being accessed Particular issues may affect a specific website or online game, such as insufficient server capacity. |
✅ | ✅ | ✅ |
| nbn® Infrastructure Your speed can be affected by the quality and location of nbn® infrastructure, such as:
|
✅ | ✅ | ❌ |
| nbn® Wireless Signal interference Coverage may vary due to the nature of radio-based mobile networks. The signal may also be affected by the distance and line of sight from the network base station, building materials, and geographic features like hills, buildings and trees. |
✅ | ❌ | ❌ |
| nbn® Wireless Fair Use Policy Enforcement If your nbn Wireless usage falls within certain parameters set by nbn®, your service may be impacted by nbn®’s enforcement of their Fair Use Policy. This means you may experience slower download or upload speeds from time to time, depending on your usage, the time of day and the type of apps you’re using. |
✅ | ❌ | ❌ |
| Latency Latency is the amount of time it takes for data packets to go from one place to another on an internet connection, which is important for ultra-time-sensitive apps like multiplayer shooting games.
|
✅ | ❌ | ❌ |
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