Checking the status lights on your Network Termination Units (NTU) for TPG Fibre (FTTB) can be useful for troubleshooting. Not every TPG Fibre service has an NTU. Choose your NTU model: Adtran® 422G F.Fast NTU LEA Networks NTU Power/DIAG NTU Adtran® 422G Gfast NTU Status lights Light State Meaning POWER Off No power. Green Your NTU […]
Are websites not loading properly? If your modem seems to be online but you’re having trouble browsing the web, these steps will help identify the issue. If the problem with all websites, or just one? If you can’t browse to a single website but others work fine, switch to Troubleshoot a single website. Make sure the […]
How to set up TP-Link Deco for nbn FTTP You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn FTTP. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side […]
How to set up TP-Link AX6000 for nbn Wireless You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn Wireless. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side […]
How to set up TP-Link Archer VR900 for nbn FTTB/N You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn FTTB/N. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our […]
How to set up TP-Link Archer VR400 for nbn FTTB/N You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn FTTB/N. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our […]
How to set up Telstra Smart Modem Gen3 Cobra XH for nbn FTTB/N You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn FTTB/N. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection […]
How to set up Telstra Smart Modem Gen2 for nbn FTTB/N You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn FTTB/N. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on […]
How to set up TG-789 Broadband Gateway for nbn FTTB/N You’ll need to plug in your modem and change some settings to get it working with 10MATES nbn FTTB/N. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our […]
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